Relay Post by GirBae on 2024-12-03 04:43:38

GirBae

Redeemed the Alienware plush 6+ months ago, emailed the support email, and NOTHING. Now what? 🥲 (I’m in the USA)

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12.03.2024 17:19:11 - jsmith1976 -

Keep emailing them until their fulfillment center actually gives you a S&H tracking number receipt of some sort, or until you get your item.

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12.03.2024 17:39:14 - GirBae -

Thanks @jsmith1976 - they ended up refunding my ARP

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12.03.2024 18:54:35 - Fruit Punch Samurai -

@GirBae - Same here. Noticed a refund in my account last month, and it was after complaining about this phantom plush in a relay. Though, the plush remains as "Claimed" in my Marketplace.

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12.04.2024 01:11:29 - GirBae -

Thanks for the reply Fruit Punch Samurai. Yeah I think I’ll keep my ARP and pass on the plush lol

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12.05.2024 02:13:56 - Girlninja -

I remember back when you'd redeem ARP and they only sent out rewards once a year on a rotation

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