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In March of last year I ordered the Alienware XL Mousepad from the Marketplace. So far I haven't received it and the last news I had from Alienware was in October asking me to update my contact info, which I did. I think it's pretty safe to say it's never arriving, so I'd like to ask for a refund of the points spent. I'm posting here on the Relay, because other people with the same problem were apparently successful with this approach.
@Lecksea @AW__Tom @Pylawn @Cartire Any help would be appreciated.
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johnqcalienware -
03.18.2025 11:37:47
If I get the refund maybe I'll try again, now that the Marketplace has been updated.
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FLYeRNeT -
03.18.2025 16:09:50
you should contact the staff on the discord channel, I already did it and was refunded without problem
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Lecksea -
03.18.2025 18:17:37
Hi there! i refunded that ARP and you are now able to claim it again in the Marketplace.
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Dimms -
03.19.2025 00:30:04
Wow, that was pretty quick and painless (aside from the original year of waiting). Nice to know these forums are actually monitored.
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