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Earth Savior

No news of my physical Alienware Arena rewards since March, contacted the support by email multiple times and received no answer, ignored at all. Now i'm going to make a post every week because i'm a bit tired... I just want a refund :\
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11.14.2024 17:09:50 - Fruit Punch Samurai -
If it's the plush, then they said there is an issue with the supplier. I'm also thinking of giving up and requesting a refund for it. 🏳️
11.14.2024 19:09:51 - MaXeLL01 -
No, i redeemed the mousepad and the lanyard. I sent multiple emails, asked on Discord, nothing. Six+ months had passed and i never got any infos, this is unacceptable. Just give me a refund and i'm ok with it.
11.14.2024 19:22:14 - MaXeLL01 -
@Lecksea @AW__Tom @Pylawn @Cartire anyone could you help me in some way?